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Desired Position: IT
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Experience 2010-2011 Magnode Corporation Trenton, OH
IT Manager
Upgraded single Windows 2000 server network to include a Windows 2008 file server converted old servers to a VMWare virtual environment. Installed Data protection on Windows servers and network backup on linux server for consolidated backup to Network Attached Storage device. Upgraded firewall system to include consistent upgrades to protect the internal network and included such services as VPN and content management to protect the internal network.
Daily administration of servers and network. Daily maintenance of desktops and shared application Syman MRP.
2008-2010 E-Z Pack Holdings Cynthiana, KY
IT Manager/IT Administrator
Upgraded single Windows 2000 server network to include a Windows 2008 file server and an internal Linux IMAP mail server. Relocated Server room to a secured, climate controlled location with UPS. Installed Symantec Backup Exec Recovery on Windows servers and network backup on linux server for consolidated backup to Network Attached Storage device. Upgraded firewall system to include consistent upgrades to protect the internal network and included such services as VPN and content management to protect the internal network. Introduced VOIP phones for sales group using Asterisk phone system. Created Help Desk system using the SysAid Help Desk and management software.
Daily administration of servers and network. Daily maintenance of desktops and shared application Syspro.
2006-2008 Blackhawk Automotive Plastics Mason, OH
IT Administrator
Administration of over 100 local workstations and 5 servers. Building and
maintaining Windows 2000/XP systems in a wired/wireless environment using various UNIX-based systems including MFGPro, Freedom error proof label, and EDI. Lead project to improve connectivity in plant network, increasing reliability by 40%. Troubleshooting and repairing Intermec 5300e barcode printers.
1997-2008 PC Wizard of Ohio Hamilton, OH
Owner
Home-based computer service business serving Butler and Warren counties. Repairing and maintaining personal computer problems involving Windows, Linux, and Macintosh and setting up and troubleshooting home and business networking issues.
2003-2006 Siemens Business Services Mason, OH
After Hours Help Desk Analyst
Responsible for trouble shooting personal computer related problems via
telephone for over 70 separate companies. Using various software and hardware including Windows 2000 professional, Windows NT 4.0, Windows 95/98, Microsoft Office 97, Outlook 2000, Exchange 97, Microsoft SMS 2.0, and PAL. Most recently assisting with the migration to Windows 2000 Professional and Windows XP.
2001-2003 Permond Solutions Group Dayton, OH
Help Desk Analyst
Responsible for trouble shooting personal computer related problems via
telephone for over 70 separate companies. Using various software and hardware including Windows 2000 professional, Windows NT 4.0, Windows 95/98, Microsoft Office 97, Outlook 2000, Exchange 97, Microsoft SMS 2.0, and PAL. Most recently assisting with the migration to Windows 2000 Professional and Windows XP Professional and the field migration from RF modemed laptops to handheld Blackberry devices.
2001-2001 AON Risk Insurance Cincinnati, OH
IT Administrator
Building, maintaining, troubleshooting, repairing various personal computer related problems using Windows 2000 Professional, Windows 95/98/NT. Building, designing, upgrading of network servers within the company using Windows NT 4.0 server, Microsoft SMS 2.0 and Windows 2000 server. Only IT support for 4 offices.
1995-2000 Time Warner Cable Blueash, OH
Help Desk Analyst
Building, maintaining, trouble shooting and repairing various personal computer related problems using various software including Windows 95/98/ME/2000 Professional, Mandrake Linux, Redhat Linux, and hardware including Intel P2/P3 and AMD Athlon systems. Also building, designing, upgrading network servers using Windows NT 4.0, Windows 2000 server, and various UNIX/Linux operating systems on contractual basis within local community.
Education 1991-1993 RETS Tech Center Centerville, OH
• Associates of Business Degree in Computer Science.
• Graduated with a 3.8 gpa.
Interests Family, computers, and electronic antiques
Military Service 1.
1. U.S. Army
Avionics Technician and Desert Storm Veteran
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