Tom Lightner

Objective
To obtain a position in the Computer and Information Technology field where I can put my skills to use and develop new ones as will benefit a reputable company.

Skills
• MCTS
• A+ Certified
• Hardware/Software Troubleshooting
• Cables and Wiring
• Basic Help Desk
• 2003 Operating System
• Visual Basic
• Customer Service
• Network+ Certified
• Microsoft/Linux
• Computer Configuration, Building and Repair
• Windows 98/2000/XP
• LANs, VLANs WANs, Routing
• Security+
• Office 97/2000/XP
• EUS
• Server Mgmt/Active Directory

Qualifications
• Set up, configure and maintain technology equipment.
• Install, configure, and maintain desktop and server applications and hardware.
• Configure and maintain back-up and recovery systems.
• Install, maintain, and update firewalls, anti-virus, and malware programs.
• Perform and ensure proper installation of operating systems, software and hardware.
• Install, configure, test, maintain, monitor, and troubleshoot end user hardware, software, servers, peripheral devices,
mobile devices, printing/scanning devices.
• Answer user inquiries regarding computer software or hardware operation.
• Provide technical support using Virtual Servers, Windows Server, email servers, web servers, database servers, and
application servers.
• Experience installing, configuring, and supporting Windows XP, MS Office and other standard desktop applications
• Understanding of networking concepts and ability to put them to use
• Perform repairs to hardware or peripheral equipment.
• Follow company required practices and policies.
• Be available outside of standard business hours and participate in training and conferences.
• Complete duties as assigned including logs and reports.
• Work closely with managers and other staff to provide outstanding technical practices.
• Ability to work independently and be a self starter.
• Strong communication skills; written and verbal.
• Courteous and able to work under time constraints.
• Ability to prioritize and take directions.
• Passion for computers, networking and technology.

Education
Charter College, Bellingham, WA Graduated
Associates Degree in Computer Science/Networking 11/23/11
GPA: 3.94

Work Experience
Auction Networking/IT 11/2011
• Wireless Networking
• Hardware/Software Troubleshooting
• Customer Service
• Server Management
• Computer and peripheral system set up and maintenance

Independent Computer Consulting 7/10-present
 Computer Configuration
 Computer Repair
 Software installation
 Virus scan/Malware detection
 Networking

Propane Delivery Technician, Northwest Propane 10/09-7/10
 Transporting and distribution of bulk propane
 Pump/Compressor use
 Vehicle inspection, maintenance, cleaning and upkeep
 Varying daily/weekly routes

Propane Delivery Technician, AmeriGas 04/06-09/09
 Transporting and distributing bulk and cylinders of propane
 Kept records as required by the state and federal regulations
 Driving in heavy traffic, poor weather, inclement conditions
 Multi-stop home and store deliveries using maps and road signs

Local Truck Driver, Advance H2O 02/05-01/06
 Transporting and distributing of bottled water
 Hookup/Unhooking of trailer from tractor and converter gear
 Operating hand truck, pallet jack, and forklifts
 Landing gear adjustment

Local Truck Driver, OSO Lumber 06/04-02/05
 Transporting and distributing building supplies
 Sorting, handling, loading and/or unloading freight
 Keeping records including inventory, gas consumption and mileage